Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account details: Name, email address, password.
• Billing information: Processed by Stripe; we do not store credit card numbers.
• Content you submit: Strategy descriptions, code, inputs to the AI, messages, uploaded content.

1.2 Automatically Collected Information

• IP address
• Device and browser information
• Log files, errors, performance metrics
• Usage activity within the platform
• Approximate location (city/country) for security and fraud prevention

1.3 AI and Model Interaction Data

When you interact with the AI (e.g., generate strategies or code), we may store:

• Your prompts
• AI responses
• Strategy artifacts and versions

This data is used only to operate the service and improve performance.

2. How We Use Your Data

We use your information to:

• Provide and operate the platform
• Generate trading strategies and code through AI models
• Compile MQL4/MQL5 Expert Advisors using our infrastructure
• Maintain account access and authentication
• Improve product performance and AI accuracy
• Detect misuse, fraud, or harmful behavior
• Send important notifications about your account or subscription
• Process payments and subscriptions

We do not use your data:

• For advertising
• For selling to third parties
• To make automated decisions that legally affect you

3. How Your Data is Stored

Your data is stored in secure cloud infrastructure using industry-standard encryption and access control.

We store:

• Strategy messages and AI interactions
• Generated source code
• Compiled output files (EX4/EX5)

We do not store:

• Full credit card numbers (Stripe handles this securely)

4. How We Share Your Data

We only share data with the following:

4.1 Service Providers

We work with trusted partners to operate the platform:

• Stripe – payment processing
• OpenAI or other AI model providers – for generating code
• Cloud hosting providers – for running our servers
• Windows VPS provider – for compiling MQL4/MQL5 code

4.2 Legal Requirements

We may disclose information if required by law, regulation, or valid legal request.

5. Data Retention

We retain your data for as long as your account is active.

When you delete your account:

• Your personal information is permanently deleted.
• Your strategies, AI messages, and artifacts are removed unless anonymized for platform improvement.

6. Security

We implement strong security measures, including:

• HTTPS encryption
• Database encryption
• Strict access control
• Password hashing
• Secure compilation worker isolation

No system can guarantee 100% security, but we take all reasonable steps to protect your data.

7. Your Rights

Depending on your jurisdiction (e.g., EU, UK, California), you may have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Download your data
• Restrict processing

To exercise your rights, email us at: contact@traidies.com

8. Cookies

We use cookies for:

• Authentication
• Session management
• Improving platform performance

We do not use advertising cookies.

9. AI Training

We may use anonymized, aggregated usage patterns to improve platform performance.

10. International Transfers

Your data may be processed in multiple countries depending on hosting/providers. We ensure that all transfers follow legal requirements such as GDPR, SCCs, or equivalent frameworks.

11. Children's Privacy

Traidies is not intended for individuals under 18. We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect immediately when posted. Continued use of the Service means you accept the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, contact us at:

Email: contact@traidies.com